Shipping Policy

At Professional Car Care Plus, we work hard to ensure your order is processed quickly, packaged carefully, and delivered safely.

Shipping Locations

We currently ship across Canada

Processing Times

Most orders are processed and shipped within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

During peak seasons, sales events, or severe weather conditions, processing times may be slightly longer.

Shipping Carriers

We ship using trusted carriers including:

• Canada Post

• FedEx

Carrier selection may vary depending on destination, package size, and shipping method selected at checkout.

Shipping Rates

Shipping rates are calculated at checkout based on the items ordered, shipping destination, and selected delivery method.

We may offer free shipping promotions from time to time on qualifying orders.

Winter Shipping Notice

Some detailing chemicals and liquid products may be sensitive to freezing temperatures during winter months.

If weather conditions may impact your order, we may:

• Delay shipment temporarily

• Contact you regarding shipping options

• Remove affected items and issue a refund if necessary

Minor condensation or leaking during temperature fluctuations can occasionally occur during transit.

Tracking Information

Once your order ships, you will receive tracking information by email.

Incorrect Addresses

Customers are responsible for ensuring shipping information is accurate. Additional shipping charges may apply for returned or redirected packages due to incorrect addresses.

Lost or Damaged Shipments

If your package is lost or arrives damaged, please contact us promptly so we can assist in resolving the issue with the carrier.

Local Pickup

If local pickup is available, this option will appear during checkout. Pickup instructions and availability will be provided after your order is placed.